FAQ

Our store caters to passionate archers of all levels – from competitive target shooters to bowhunters preparing for season. Whether you’re upgrading your competition setup or need reliable gear for hunting, we specialize in serving archers who demand precision equipment and delivery.

Unlike generic sporting goods stores, we’re archers first. Every order is packed by team members who understand delicate equipment like sights and arrows. We’ve optimized our entire operation – from product selection to packaging – specifically for archery gear.

Yes! Our curated selection includes specialized gear for all archery styles. From bowfishing equipment to crossbow accessories, we’ve carefully selected products that meet our standards for performance and reliability.

Arrow selection depends on your bow type, draw weight, and intended use. Our product descriptions include detailed specifications, and our team (available via email) can provide personalized recommendations based on your setup and needs.

Absolutely. While we cater to serious archers, we carry equipment ranges that accommodate all skill levels. Look for our “Starter Kits” or contact us for beginner-friendly recommendations that won’t require frequent upgrades as your skills progress.

We accept Visa, MasterCard, JCB, and PayPal for secure checkout. All transactions are processed through encrypted channels to protect your information.

Your security is our priority. We use industry-standard SSL encryption and never store full payment details on our servers. For added security, we recommend PayPal for those who prefer not to enter card details.

Orders process quickly (within 1-2 business days), so please contact us immediately at [email protected] if changes are needed. We’ll make every effort to accommodate requests before shipment.

We proudly serve archers worldwide! However, we currently cannot ship to some Asian countries and remote regions due to customs restrictions. Contact us if you’re unsure about delivery to your location.

As archers ourselves, we understand how to properly protect delicate equipment. Arrows are tube-packed, sights are bubble-wrapped and boxed, and all shipments receive reinforced packaging to survive transit. Our “archer-packed” guarantee means your gear arrives ready to shoot.

Yes! Standard shipping includes detailed tracking from our Colorado warehouse to your doorstep. Free shipping includes basic tracking. You’ll receive tracking information via email once your order is dispatched.

We offer a 15-day return window from the delivery date. Items must be unused, in original packaging with all tags attached. Special conditions apply to customized products – please see our full policy at checkout.

Contact our archery-knowledgeable support team at [email protected] within 15 days of delivery. We’ll guide you through our simple process and provide a return authorization number.

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping method for returns.

Once we receive and inspect your return, refunds are processed within 5 business days. The timing depends on your payment provider – credit card refunds typically appear within 1-2 billing cycles.

Our team of archery enthusiasts is ready to help! Contact us at [email protected] for personalized assistance with equipment selection, order status, or any other inquiries.

Archery Shop
13852 West 66th Place, Arvada, CO 80004